Shipping policy
How Delivery Works
All items will be dispatched within 72 hours.
✔︎ We use USPS and Canada Post via Chit Chats for most of our deliveries and deliver to the US and Canada. You can expect your parcel within 2-14 business days from when it leaves our warehouse.
*PLEASE NOTE due to current high demand and workplace social distancing requirements our distribution center is taking slightly longer to send orders than usual.
When we ship the order you will receive a confirmation email with a tracking number from Chit Chats. Please don't stress if there are no scan events within the first 24 hours - the system can take a day or so to catch up.
If the item has a specified "sent" date beside it in brackets this means the item is a pre-sale purchase and you will receive that item in 2 - 14 business days from this "sent" date. Please note that while we send your order out as a whole, 4 Hats is the maximum amount that we can pack together
If your order does not arrive within 30 business days, please contact us so that we can follow it up with USPS or Canada Post.